hp printer software isn't responding, Solve it!

If you show these type of error message related to hp printer isn't responding, the printer is offline then you have to check whether your hp device is connected to your MAC device or not.this message is generally appears when both the devices(MAC and hp printer) didn't communicate with each other or your USB cable seems to be disconnected.

 So here are some steps by which you can solve the connection related issues in your hp printer:

1.    Check if both the devices MAC and hp printer are connected to each other:

●     If you connected both with USB cable:

If your printer is connected with the USB cable you have to disconnect and reconnect it with both the devices firstly you have to turn off your system and plug out the USB cable from the back side wait for for a couple of seconds and replug it again. Restart your system at once and reconnect the USB cable and then try to print the documents again.

●     If both the devices connected wirelessly:

If your printer is slightly connected without the wired connection then close all the programs which are connected to the network and turn off your printer device and also restart your Network device(router) and wait for five seconds also you have to restart your MAC device and then go to the system preferences settings and select you, hp printer model. if you didn't find your hp printer model then you might not be able to connect to the internet. So first you have to connect your printer with a network device and set up a secure connection between both of them and then try to reprint the documents.

2.  Restart your printer:

     Is your printer is not responding then you have to restart your hp device. Firstly you have to turn off your hp setup and plug out the power cord and waits for a couple of seconds and replug it back in the power switch and restart your hp printer software once again. This process of resetting helps to restore the firmware values and your printer may start working.

3.   Remove unwanted printers from the list:

     If you set up a connection with more than two printers tan your system performance might be slow down or your printer didn't respond if you want that your print might work perfectly then you have to disconnect the unwanted printer from your list and select only your hp printer. And try to print the documents again.

4.Reset your printer with your MAC device:

     If all of the above troubleshooting options don't work then the last option is to reset your printer with your MAC devices for this step you have to go to the 123.hp.com/setup right click there and select the option named “Reset printing system” in the settings. Now a new dialog box popups with the confirmation of reset the printer. click on the “yes” option. After that, you have to enter your MAC username and password and then click on “OK”.Now add your hp printer model and connect it with your MAC device and retry to print the documents again.

All the above steps are about how you can solve the error when your printer isn't responding or might be offline. if you still have problems related to your device connection visit the official website of 123hp.com/setup and resolve your issues also you can download Microsoft office 365 to your respected devices by which you can easily save or create your personal documents also you can collaborate with your collogues and friends with the Microsoft office apps if you haven't installed the Microsoft 365 on your MAC/IOS devices here are the steps How to Download andinstall office 365 and MS office 2019 on MAC/IOS Devices? By which you can download and install the Microsoft office setup without any help. And if you didn't do it manually then you also contact support.office.com/setup they provide you the step by step guide to download and install the Microsoft office.